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Job Locations US-KS-Olathe
Are you looking for a position where you can directly impact the success of an organization? The Service Manager is responsible for running an efficient and profitable service department. You will support shop and/or field service managers, collaborate within multiple departments and maintain good relationships with customers.   Job duties: - Forecast goals and objectives and strive to meet them - Hire, counsel, motivate and monitor employee performance - Communicate and follow up with customers - Collaborate, manage and maintain effective working relationships across the organization
Job ID
2020-1687
Job Locations US-MO-Kansas City
The Yard Coordinator customer service position is focused on ensuring our customers receive quality service for all their equipment industry needs. This could range from rentals, purchasing new and used equipment or just dropping off for service repair. This is an outdoor, fast paced, high-energy position that works with multiple departments to safely maintain customer satisfaction while upholding the Company’s mission, vision and principles.    Job duties: - Wash and clean rental, used equipment and sales equipment - Operate and inspect machines upon return looking for any operational issues or damages - Perform minor repairs and maintenance to sales machines - Preform weekly inventory of all equipment - Organize and maintain machine displays, yard storage area and work area - Assist customers with equipment to fulfill their project needs
Job ID
2020-1686
Job Locations US-KS-Olathe
The Yard Coordinator customer service position is focused on ensuring our customers receive quality service for all their equipment industry needs. This could range from rentals, purchasing new and used equipment or just dropping off for service repair. This is an outdoor, fast paced, high-energy position that works with multiple departments to safely maintain customer satisfaction while upholding the Company’s mission, vision and principles.    Job duties: - Wash and clean rental, used equipment and sales equipment - Operate and inspect machines upon return looking for any operational issues or damages - Perform minor repairs and maintenance to sales machines - Preform weekly inventory of all equipment - Organize and maintain machine displays, yard storage area and work area - Assist customers with equipment to fulfill their project needs
Job ID
2020-1685
Job Locations US
Our Virtual Consultant will provide superior support in the provision of technical information and provide solutions through the use of technology and provided resources.  Act as a consultant/advisor for the customer and influence the sale of parts and service. This position has the ability to be based out of Kansas/Missouri.   What you will do in this job: - Communicate and adhere to Foley’s safety culture and guidelines during every interaction - Provide technical consultation to customers to include troubleshooting, repair advice, answering technical and service questions, resolution of product issues, etc. May also assist internal service technicians, parts personnel and others on a limited basis - Perform failure analysis when requested; this includes fact gathering, analysis of the facts, and determining the root cause - Communicate with Caterpillar on updates and product problems - Identify and process parts orders and work orders - Identify service department activity needs and coordinate appropriately - Utilize service tickets to document customer conversations - Generate leads in CRM and assign to ISR/PSRs for follow up - Provide technical advice on warranty matters - Participate in a variety of special projects - Maintain open communication and working relationship with sales, service and parts personnel
Job ID
2020-1684
Job Locations US-MO-St. Joseph
The Yard Coordinator customer service position is focused on ensuring our customers receive quality service for all their equipment industry needs. This could range from rentals, purchasing new and used equipment or just dropping off for service repair. This is an outdoor, fast paced, high-energy position that works with multiple departments to safely maintain customer satisfaction while upholding the Company’s mission, vision and principles.    Job duties: - Wash and clean rental, used equipment and sales equipment - Operate and inspect machines upon return looking for any operational issues or damages - Perform minor repairs and maintenance to sales machines - Preform weekly inventory of all equipment - Organize and maintain machine displays, yard storage area and work area - Assist customers with equipment to fulfill their project needs
Job ID
2020-1681
Job Locations US-KS-Topeka
Our Component Technician is primarily responsible for troubleshooting and rebuilding hydraulic parts and components such as hammers and cylinders for heavy equipment applications. Job duties: - Perform all levels of repair as well as full reconditioning on component - Diagnose and troubleshoot problems, give recommendations for repairs and make all critical repairs and adjustments - Test and verify correct operation of all repairs and adjustments - Some troubleshooting on equipment may occasionally be required - Communicate effectively and professionally with internal and external customers on their repairs  
Job ID
2020-1680
Job Locations US-MO-Kansas City
Our Equipment Technician (2nd Shift) is primarily responsible for troubleshooting, servicing and repairing heavy machinery in the shop. This includes large and small earthmoving equipment.   Job duties: - Perform all levels of repair and preventative maintenance on heavy machinery, diagnose and troubleshoot problems, make recommendations for repairs and perform critical repairs and adjustments - Remove and install parts, disassemble and assemble components, and test and adjust assemblies with minimal supervision - Test and verify correct operation of all repairs and adjustments - Develop and maintain long-lasting working relationships with customers
Job ID
2020-1679
Job Locations US-KS-Dodge City
Parts Distribution picks, packs, delivers and ships parts for customers. In this job, you will also complete inventory counts, build hoses, load and unload trucks as needed throughout the day.   Job duties: - Greet and assist internal and external customers - Complete orders by pulling parts, preparing them for shipment and ensuring timely delivery to the correct place - Load orders into vehicles by hand, forklift and hand trucks - Process inbound and outbound parts orders - Audit and inventory parts - Disassemble and assemble all types of hydraulic hoses - Participate in weekend work schedules as needed
Job ID
2020-1678
Job Locations US-KS-Olathe
Our SITECH Serivice Technician is primarily responsible for troubleshooting and providing high quality rebuilds and repairs to respond to customer needs quick and efficiently while ensuring maximum value for work performed on Trimble and SITECH electronic equipment and software. Job duties: - Perform all levels of repair and preventive maintenance on technology equipment, including site positioning equipment, GPS guidance equipment and laser guidance equipment - Diagnose and troubleshoot problems, give recommendations for repairs and make all critical repairs, adjustments and calibrations on technology equipment - Test and verify correct operation of all repairs, adjustments and calibrations made to technology equipment - Clean and maintain work area, tools, and equipment to promote a clean and safe work environment - Communicate effectively and professionally with internal and external customers on repairs needed and performed  
Job ID
2020-1677
Job Locations US-KS-Topeka
The EPG Field Technician is primarily responsible for troubleshooting, servicing and repairing power generation related systems, generators, engines, transfer switches, UPS and switchgear systems. You will also handle fuel polishing and load bank testing systems as needed at the customer’s worksite to respond to provide an excellent customer experience. Job duties: - Perform all levels of repair and preventative maintenance on power generation assemblies, diagnose and troubleshoot problems, make recommendations for repairs and performing all critical repairs and adjustment - Must be willing to work overtime as required by fluctuating workloads and available for after-hours calls as needed - Perform required DOT inspections to ensure service truck is in proper, safe working order - Conduct generator pre-start and start-ups in accordance with the manufacturer checklist - Use resistive load bank equipment for testing and repair of generators
Job ID
2020-1676
Job Locations US-MO-Kansas City
Our Equipment Field Technician is primarily responsible for troubleshooting, servicing and repairing heavy machinery at the customer’s worksite. This  includes large and small earthmoving equipment. You represent Foley Equipment off-site and help our customers with critical repairs. Job duties: - Perform all levels of repair and preventative maintenance on heavy machinery, diagnose and troubleshoot problems, make recommendations for repairs and perform critical repairs and adjustment - Must be willing to work overtime as required by fluctuating workloads and available for after-hours calls as needed - Perform required DOT inspections to ensure service truck is in proper, safe working order - Test and verify correct operation of all repairs and adjustments - Develop and maintain long-lasting working relationships with customers
Job ID
2020-1675
Job Locations US-KS-Olathe
The primary role of the Delivery Driver is to deliver and pick up construction machinery from various construction job sites in a timely, safe and courteous manner. You will be vital in connecting customers with their needed jobsite machinery.   Job duties: - Perform pre and post trip safety inspections on delivery equipment - Follow company policy and Federal Motor Carrier Safety Regulations - Safely load and unload machines for transport - Communicate delivery or pick up times efficiently with customers
Job ID
2020-1674
Job Locations US-KS-Dodge City
Our Equipment Technician is primarily responsible for troubleshooting, servicing and repairing heavy machinery in the shop. This includes large and small earthmoving equipment.   Job duties: - Perform all levels of repair and preventative maintenance on heavy machinery, diagnose and troubleshoot problems, make recommendations for repairs and perform critical repairs and adjustments - Remove and install parts, disassemble and assemble components, and test and adjust assemblies with minimal supervision - Test and verify correct operation of all repairs and adjustments - Develop and maintain long-lasting working relationships with customers
Job ID
2020-1673
Job Locations US-KS-Topeka
Our Equipment Field Technician is primarily responsible for troubleshooting, servicing and repairing heavy machinery at the customer’s worksite. This  includes large and small earthmoving equipment. You represent Foley Equipment off-site and help our customers with critical repairs. Job duties: - Perform all levels of repair and preventative maintenance on heavy machinery, diagnose and troubleshoot problems, make recommendations for repairs and perform critical repairs and adjustment - Must be willing to work overtime as required by fluctuating workloads and available for after-hours calls as needed - Perform required DOT inspections to ensure service truck is in proper, safe working order - Test and verify correct operation of all repairs and adjustments - Develop and maintain long-lasting working relationships with customers
Job ID
2020-1672
Job Locations US-KS-Wichita
If you enjoy taking care of customers and leading a team, consider joining us as a FieldServiceManager. You will be directly involved in the day-to-day success of the equipment service department, scheduling work, communicating with customers and directing the work of technicians in the field. Your focus will be on our customers and our technicians with the goal of providing superior customer service and fostering a great work environment.   Job duties: - Ensure work is performed safely - Develop schedule to meet customer needs - Communicate with customers and technicians on repairs, status, price and follow-up - Ensure technicians have necessary training and tools needed - Review work orders and their status
Job ID
2020-1671
Job Locations US-MO-Kansas City
The Service Advisor will be responsible for providing superior customer service by communicating at a high level throughout the entire repair process as well as assisting in the day-to-day operations of the department.  Job duties: - Understand safety policies, procedures and regulations as it relates to the service department and Foley policy. - Learn and understand the culture and philosophy of how the service department handles business, customer interaction, resolving customer disputes, quoting, pricing philosophies, and employee management. - Manage the customer communication from initial call to invoice to deliver industry leading customer experience. Communicate quotes, understand customer expectations and make repair recommendations.  - Manage the overall work order process. Open and maintain work orders and segments; have accountability for proper coding of labor, warranty codes, and structure of the work order.  Ensure alignment with current processes.   - Assist Shop/Field Managers: - to meet customer deadlines for repairs and preventive maintenance - in warranty determination, decisions, customer communication and submission - with supporting internal service work - Create/review service tickets capturing all pertinent information for work to be done. Open work orders as needed.  - Coordinate outside services including issuing purchase order, processing invoice, and establishing expectations.
Job ID
2020-1670
Job Locations US-MO-Sedalia
Our Equipment Technician is primarily responsible for troubleshooting, servicing and repairing heavy machinery in the shop. This includes large and small earthmoving equipment.   Job duties: - Perform all levels of repair and preventative maintenance on heavy machinery, diagnose and troubleshoot problems, make recommendations for repairs and perform critical repairs and adjustments - Remove and install parts, disassemble and assemble components, and test and adjust assemblies with minimal supervision - Test and verify correct operation of all repairs and adjustments - Develop and maintain long-lasting working relationships with customers
Job ID
2020-1669
Job Locations US-KS-Wichita
In the Senior Financial Analyst role, you are responsible for managing and conduiting various broad-impact financial analysis, business planning, reporting, and oversee the management of the implementation, security, integrity and performance of Accounting and Finance applications and systems.  Provide instruction, education, and assist with creating procedures and processes for financial and operational applications.   What you will do in this job: - Prepare financial reports with reliable conclusions that management can utilize to identify opportunities for change and/or improve operations - Develop and maintain financial reporting, forecasting and annual business planning models - Work with senior management and department managers to develop and complete the annual business plan and periodic special projects - Maintain and manage Accounting and Finance systems and applications - Ensure integrity of the information that proper security measures are in place and access to information is limited to necessary individuals - Assess financial, operational processes and needs, and evaluate and recommend possible solutions to resolve problems and/or improve efficiencies - Oversee implementation efforts for new Accounting or Finance systems and applications - Create documentation for Accounting or Finance system processes and train users - Stay current on new technologies to improve Accounting and Finance productivity and efficiency - Perform other related duties and projects as assigned
Job ID
2020-1668
Job Locations US-KS-Topeka
Parts Distribution picks, packs, delivers and ships parts for customers. In this job, you will also complete inventory counts, build hoses, load and unload trucks as needed throughout the day.   Job duties: - Greet and assist internal and external customers - Complete orders by pulling parts, preparing them for shipment and ensuring timely delivery to the correct place - Load orders into vehicles by hand, forklift and hand trucks - Process inbound and outbound parts orders - Audit and inventory parts - Disassemble and assemble all types of hydraulic hoses - Participate in weekend work schedules as needed
Job ID
2020-1666
Job Locations US-MO-Kansas City
The Service Support Coordinator Supervisor is responsible for overall management and support of identified service support coordinators.  This role will direct the daily activities of service support coordinators, including the assignment of duties, assisting in scheduling break periods, work hours, and time off. Job duties: - Ensure service policies and procedures are followed as outlined in the Service Operations Reference Manual. - Monitor utilization and accuracy within our customer communication platform (CMP). - Interact with inter-departmental personnel to promote efficiency, work order accuracy and customer satisfaction. - Manage Caterpillar marketing and machine inspection programs to promote financial recovery. - Recommend and implement operational changes that adapt to customer needs. - Receive customer calls as required in outlined call flow. - Provide guidance, assistance and training for service systems (BMTS, DBS, and other tools). - Provide support for goodwill and warranty claims to Caterpillar. - Verify and approve employee credit card expense reports for accuracy. - Coordinate repairs and purchases with outside vendors. - Coordinate travel arrangements as requested. - Assist with, conduct, or implement training when needed.   - Attend all related training in relationship to job specifics. - Work varying hours as business needs arise.
Job ID
2020-1663

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